Background
Our client is a 40-year old diversified financial services company focused on using technology to better the customer experience. They wanted to migrate its core banking solution from Temenos T24 R16 to Temenos T24 R18 and was looking for a testing partner with strong credentials in T24 centre of excellence.
Challenges
- Product implementation issues
- Various levels of communication across different time zones
- Unrealistic project schedules due to last minute deployments
- Lack of QA from requirements gathering stage