Case Study Banner
Performance Testing Of D365 For A Leading Housing Group In UK

Performance Testing Of D365 For A Leading Housing Group In UK

d365, Performance Testing

Testhouse was approached for performance testing the Microsoft Dynamics 365 for a leading UK housing group. We addressed challenges like the application’s lack of scalability and the difficulty in pinpointing performance issues. Our approach included providing a cloud version of Dynamics 365, conducting comprehensive performance analysis, and establishing a clear project management framework. Using tools like JMeter and LoadRunner, we improved efficiency, increased user satisfaction and delivered better quality software for our client.

Performance Testing

Problem Statement

  • Scalability Issue: The application lacked scalability, leading to performance degradation.
  • Performance Challenges: Identifying the root cause of slow and inconsistent performance on the Dynamics 365 (D365) Platform during testing was challenging.
  • Complex Multi-Vendor Environment: The involvement of multiple vendors added complexity and limited clarity across teams.
  • Limitations of Internal Tools: The internal performance testing tools were not effective for Dynamics 365 as they focused on security-level testing rather than UI-level testing, which is crucial for Dynamics.


  • Cloud-Based Dynamics 365: Testhouse provided a cloud version of Dynamics 365, offering scalable infrastructure capable of automatically adjusting to handle increased traffic.
  • Comprehensive Performance Analysis: Conducting load testing, stress testing, and endurance testing, Testhouse identified bottleneck areas and potential performance issues within the system.
  • Project Management Framework: Testhouse established a framework that included regular meetings, clear communication channels, and shared project management tools to enhance coordination.
  • Advanced Testing Tools: Utilization of JMeter and LoadRunner for performance testing at both API and UI levels.


  • Increased User Satisfaction: Enhanced user experience and satisfaction due to improved application performance.
  • Improved Efficiency: The overall efficiency of the application improved by 2x.
  • Better Quality Software: The quality of software improved, resulting in a more reliable and robust system.