User Acceptance Testing

User Acceptance Testing

Approach quality assurance for Microsoft Dynamics 365 as if the ability of one single user to do their jobs is as important as the operations of an entire department.

User Acceptance Testing

Approach quality assurance for Microsoft Dynamics 365 as if the ability of one single user to do their jobs is as important as the operations of an entire department.

Your end users are the most important aspect of any technology project within your business, because if your people don’t adopt the new solution or it doesn’t provide them with added value, then the business won’t see the intended transformational impact and the implementation will fail.

Challenges

Upgrades and updates will be released regularly, often without warning, and any changes you’ve made to the applications or any third-party systems they’re integrated with may no longer be compatible.

Sometimes this can occur because the users will only test based on the processes they already know, missing out on crucial aspects of their new Dynamics 365 application as a result.

Solution

Each organisation is different, and so your approach to UAT should be tailored to your own business, its structure, and the end users themselves.

By keeping quality as the focus of UAT, you can guide your employees past the pitfalls and minimise the risk of error to ensure adoption will be achieved once the solution goes into production.

Additionally, in many cases, some users can’t afford to be away from their day-to-day responsibilities long enough to dedicate sufficient time to UAT. In these instances, Testhouse can save your business time and money by managing this crucial part of your Dynamics 365 quality assurance for you.

Outcomes and Benefits

  • Ensure your Dynamics 365 applications meet your business requirements and deliver greater efficiencies.
  • Educate and train users on the functionality and capabilities of the platform.
  • Maximise adoption to achieve the desired return on investment from the implementation.

Remove the risk of error by working alongside an experienced quality partner to guide your users through their testing of the new applications. Don’t hesitate to get in touch to learn more; we’d love to hear from you.


Request a free, no-obligation demo today!

Or tell us more about your project if you’d like us to provide a proof-of-concept (PoC).

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