Client Overview

A global manufacturing enterprise undergoing process transformation through enhanced SAP Production Planning (PP) and Quality Management (QM) modules, integrated with Salesforce.

Challenge

The client relied on a series of declarative flows and API integrations between Salesforce and SAP to handle work orders, inspection lots, and quality issue escalations. However, untested flow logic introduced operational bottlenecks—6% of work orders bypassed mandatory quality checks, risking compliance and traceability.

Testhouse’s Approach

  • Conducted flow-level logic testing for each automation path triggering SAP-related transactions.
  • Simulated volume-heavy production scenarios to detect asynchronous execution failures and skipped triggers.
  • Optimised flow sequences and validation rules to ensure seamless handoffs between platforms.

Outcomes Delivered

  • 100% accuracy in post-deployment quality inspection execution
  • 60% faster turnaround time in batch-level quality reporting
  • Improved alignment between SAP compliance checkpoints and Salesforce-triggered actions

Impact

Helped the client regain control over SAP-driven quality processes, reduce operational rework, and ensure system-led compliance enforcement.

Project

Enterprise QA