Bancassurance Project for leading UAE Insurance brand

A leading insurance brand headquartered in Dubai, UAE, that sells insurance for individuals and businesses in UAE and Oman. They provides Life, Medical, and General insurance covers including products such as Trade Credit insurance. The Insurance feature verticals includes Healthcare, Motor, Property, Travel, Life, Engineering, Marine Hull, Aviation & Space, Energy, Marine Cargo, and Liability.

The client required testing for their new system, which integrates with core platforms TCS BaNCS and Shamil (their custom application), spanning all insurance channels, including Bancassurance, Direct Customer portals, and B2B systems. The system manages three Lines of Business (LOB):

Commercial:

• Portal – Available for Direct and Brokers for policy issuance and Endorsement requests
• Backend – TCS BaNCS
• Integration – CRM

Consumer:

• Portal – For customers, direct and brokers
• Back end and Integration – TCS BaNCS

Medical:

• Portal – Multiple portals available for Customers, Direct and Brokers
• Backend – Shamil
• Integration – CRM

• Underwriting
• Operations
• Reinsurance
• Claims
• Finance

• Jira
• Excel

• Test support to core insurance application – TCS BaNCS (both consumer and commercial lines)
• TH developed over 9000 Test Cases, including 3000+ for Consumer, 2000+ for Commercial & 4000+ for Medical, creating a strong reusable test case repository
• Testing of the front-end portal and integration with back-end systems
• Prepared an Automated reporting that has drastically reduced the reporting time. With new Intuitive dashboard helps understand reports in a simplified manner
• Daily meetings for effective bug resolution
• Reports – Test closure reports on SIT & UAT; defect intensity report, and test execution status

High Quality System

• Defects detected helped the development team to improve the quality of the system

Strengthened the System

• Performed Integration testing, which further strengthened the system

Reduced Time to fix bugs

• An efficient development team helped identify the defects in less time